Why Is After-Sales Service Important?
After obtaining services such as a website or system development, customers may sometimes need small assistance, such as usage guidance, minor corrections, or further explanations. Unfortunately, some service providers impose fees even for minor matters, making customers feel burdened.
At La’Finnia, we believe in going the extra mile to provide post-sale support. We prioritize customer satisfaction over mere profit. That’s why, if customers need help with:
✅ Further explanation about website or system functions
✅ Minor technical assistance that does not require extra costs
✅ Small adjustments to ensure smooth operation
We are happy to assist at no additional charge!
When Will Charges Apply?
We value our customers’ trust and will only impose fees when a request involves additional costs, such as:
💰 Adding new features or functionalities to a website or system
💰 Major changes requiring extended work hours
💰 Subscription or purchase of third-party software necessary for enhancements
If any fees apply, we will inform customers in advance to avoid any misunderstandings.
La’Finnia: Our Commitment to You
We believe that quality service is not just about the product offered, but also about the customer experience after the purchase. By prioritizing our customers and offering the best support, we build trust and ensure that our clients receive the maximum value from our services.
So, if you’re looking for a service provider that understands your needs and genuinely supports you, La’Finnia is the right choice. We don’t just develop websites and systems – we care about you every step of the way.
La’Finnia – We Help You, Not Just Sell!
